Citizens Bank

Posted on 03-30-2018 in Jobs


Description The Project Administrator supports multiple activities related to the execution of organization-wide efforts that combine the management and support of methodologies, best practices and governance. This role supports overall optimization and process improvements for delivery, standards and risk management. Primary Responsibilities Include: • Supports the policies, regulations, functions, processes, procedures, management and control of projects and programs. • Assists with the creation of project delivery best practices and processes. • Ensures governance processes are flexible to accommodate large programs and agile methodologies. • Support the creation of project management best practices, tools, and ways to drive efficiency in order to reduce costs and add value. • Identifies and develops the practices, procedures, policies, work products, templates and tools deemed necessary for enhanced project management techniques. • Incorporates effective change and risk management controls that are practical and effective. • Lead and collaborate, cross-organization, to define the approach, tools, processes, structure and governance aligned to strategic business goals and priorities. • Provides support in training and the tools for success. • Assess the current state of tools & processes within the organization by examining existing strategies, processes, procedures, systems and assets; learning about what has and has not worked to-date; and surfacing perceptions, misconceptions, and potential challenges. • Develop, track and report on Key Performance Indicators and projects milestone status. • Supports the adherence to Citizens Bank quality procedures to insure compliance with regulatory and established Enterprise controls. • Clearly communicates project management processes to all stakeholders and routinely socializes and updates a prioritized list of improvements and initiatives. • Customer focused in all interactions, with demonstrated ability to understand customer requirements and incorporate into business decisions.

Qualifications • Minimum 2 years in a PMO role. • Excellent decision making skills -- ability to negotiate and balance decisions and priorities across needs of several functional departments. • Competent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint], Word and SharePoint. • Competent use of Portfolio and Project Management tools such as Planview, ALM etc. Preferred Skills/Experience: • Well rounded knowledge of banking products and terminology. • Minimum of 2 years project and/or program management experience.

Educational, Certifications and/or Other Professional Credentials: • Bachelor's Degree highly preferred. • PMP a plus • #LI-KH1

Hours & Work Schedule Hours per Week: 40 Hours Work Schedule: Monday through Friday

Location: Cranston, Rhode Island; Dedham, Massachusetts

Why Work with Us At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment and Opportunity Employer/Disabled/Veteran It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Opportunity & Affirmative Action Employer Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.

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